Sample requests are complimentary. We have a variety of shipping options for orders. Sending via Royal Mail will mean your order is folded making it more prone to creasing.
Shipping via UPS and TNT will mean your order will be put on a roll to eliminate creasing.
For Local Pick-Up, our opening times are 9am to 5pm from Monday to Friday.
For any returns, please send via Royal Mail Second Class.
You can return any unused product ordered up to 7 working days commencing from the day after receipt of the products, by contacting us in writing within the 7 working day period and we will refund any payment that you have already made upon receipt of the returned item within 28 days in its original packaging and condition minus a 20% re-stocking charge and carriage. We request that any such cancelled products are returned to us within 28 working days of the date of cancellation.
If you return products by post, please ensure you package and label them properly so that they are not lost or damaged in transit. We recommend you insure the item and retain some proof of postage in the event that the products go missing, as products remain your responsibility and property until we receive them.